How can we help you?

Find answers to the most common questions about Proviya.

General

4 questions

Orders & Delivery

4 questions

Payments & Refunds

4 questions

Account & Security

4 questions

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Can't find what you're looking for? Our support team is here to help you get the answers you need.

Our support team typically responds within 2-4 hours during business hours.

How can we help you?

General

How does Proviya work?

What products are available on Proviya?

Is Proviya available in my area?

How do I place an order?

Orders & Delivery

Where do you deliver?

How long does delivery take?

Can I track my order?

What if my order is damaged?

Payments & Refunds

What payment methods are accepted?

How do refunds work?

Is my payment information secure?

Can I save payment methods?

Account & Security

How do I reset my password?

How can I update my profile?

How do I delete my account?

Can I have multiple business accounts?

Still need help?

How can we help you?

General

How does Proviya work?

What products are available on Proviya?

Is Proviya available in my area?

How do I place an order?

Orders & Delivery

Where do you deliver?

How long does delivery take?

Can I track my order?

What if my order is damaged?

Payments & Refunds

What payment methods are accepted?

How do refunds work?

Is my payment information secure?

Can I save payment methods?

Account & Security

How do I reset my password?

How can I update my profile?

How do I delete my account?

Can I have multiple business accounts?

Still need help?